How to: harness complex systems for social change

Jacob Harold

Most systems we care about are complex – and devilishly difficult to redesign. But, if we can't be the 'architects' of new systems, can we be the 'gardeners' that tend them? Social change strategist and former GuideStar boss Jacob Harold explains how, in an extract from his new book The Toolbox: Strategies for Crafting Social Impact.

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