How we made it: Why ECT is taking the wheel on measuring social value

How we made it: Why ECT is taking the wheel on measuring social value

The NatWest SE100 Awards earlier this year went to seven of the UK’s most innovative pioneers in the social enterprise space. But what is the story behind their successes? In our new 'How we made it' film series, we explore the journey of each winner – and discover just how they have made it to the top of their game.

2019's Impact Champion was ECT Charity, a community transport organisation that makes travel more possible for some of society's most isolated people. 

“The people who use our service very rarely go out – it may be the only time they go out all week.”

ECT Charity offers affordable and accessible minibus services to people who struggle with mainstream public transport. Very often, ECT Charity passengers are elderly or struggle with mobility – and many of them are society’s most isolated. 

Earlier this year, it was crowned as the NatWest SE100 Impact Champion.

The people who use our service very rarely go out – it may be the only time they go out all week

Judges said they were not only impressed by the social value the organisation creates for passengers, but by a new framework it has created for the whole sector – Measuring Up: The CT Social Value Toolkit – which enables community transport organisations to communicate their social value to stakeholders more easily.

WATCH ABOVE to find out why ECT Charity matters to its passengers – and to discover how the Toolkit is enabling the whole sector to measure its social value.

Producer: Caroline Hailstone; videographer: David Pardoe.

If you're interested in measuring social value, and want to find out more about the Social Value Toolkit head to the ECT Charity website.