If necessity is the mother of invention, then public services will be the boiling hub of social innovation for decades to come. Pioneers Post reports on the latest innovations, trends and changes to the services that people care most about.
Frontline NHS services are overstretched; three quarters of the UK access the internet daily. The answer is obvious: take the heat off our NHS by offering services online. For those suffering mental health issues, life may just have got a little easier.
"Health is wellness, not absence of illness," says Gemma Self of healthcare consultancy Reimagine Health. Self is striving to get the NHS to take a more holistic view of patient care, with intervention before people become ill.
How can the philosophies of author, broadcaster, professor and all round business guru Charles Shandy apply to public service practitioners? Andrew Laird, a leader in public service spin-outs, explains all.