If your mentor combines a sympathetic nod with the line “And how does that make you feel?” you’ve probably picked the wrong person. Liam Black, former BBC director Lucy Adams and social entrepreneur Ronnie Hughes discuss good mentoring.
In the third extract from his new book The Social Entrepreneur's A to Z, Liam Black recalls a moment of realisation when launching a new venture – don't assume you know what your customers want, get down to the frontline and find out.
Liverpool-based FRC Group is no stranger to political and economic uncertainty. In its 27 years of existence the 2014 RBS SE100 award winner has demonstrated unshakeable resilience and proved itself to be a champion of British social enterprise.