If your mentor combines a sympathetic nod with the line “And how does that make you feel?” you’ve probably picked the wrong person. Liam Black, former BBC director Lucy Adams and social entrepreneur Ronnie Hughes discuss good mentoring.
This week, Liam Black turns his attention to social impact measurement and urges social entrepreneurs to "cut through the noise to discern what really works and what is a pointless, tail-chasing exercise".
Effective impact measurement is good for business and good for those who stand to benefit from the social venture’s mission. Liam Black takes to the recording studio with “social return on investment guru” Jeremy Nicholls and UnLtd’s Katherine Danton.
In the fourth of a series of podcasts to accompany his new book, Liam Black talks to founder of Fair Finance Faisel Rahman OBE about social enterprise PR culture and VIP awards ceremonies – you've just got to develop a good bullshit detector.
Calling all social entrepreneur VIPs – Liam Black has a reality check for you. In an extract from The Social Entrepreneur's A to Z, he questions the glitz and glamour of the social enterprise award calendar and says you must keep your feet on the ground.
In the third extract from his new book The Social Entrepreneur's A to Z, Liam Black recalls a moment of realisation when launching a new venture – don't assume you know what your customers want, get down to the frontline and find out.
The further away you are from the frontline, the better things seem on the ground. Liam Black brings Aravind Srinivasan and Sandra Schembri back into the studio to discuss the importance of immersing yourself in frontline customer service.
In the second podcast of the Social Entrepreneur's A to Z series, Liam Black talks to eye surgeon Dr Aravind Srinivasan and Sandra Schembri from The House of St Barnabas about the importance of cashflow and other business basics.
"This book will lift your spirits and make you laugh," says one review of Liam Black's new book. We present the second extract from The Social Entrepreneur's A to Z which focuses on essential (sometimes forgotten) business basics.