Payment by results sounds straightforward, right? But if you get involved in one of these contracts you need to ditch traditional costing and pricing models for a new way of looking at things, warns consultant Nicolas Ponset.
In the third extract from his new book The Social Entrepreneur's A to Z, Liam Black recalls a moment of realisation when launching a new venture – don't assume you know what your customers want, get down to the frontline and find out.
The further away you are from the frontline, the better things seem on the ground. Liam Black brings Aravind Srinivasan and Sandra Schembri back into the studio to discuss the importance of immersing yourself in frontline customer service.
From 12 women in one room to 7,000 in production units across Bangladesh, over the past decade Hathay Bunano has empowered Bangladeshi women from the country's most disadvantaged communities. Ellie Ward reports.
In the second podcast of the Social Entrepreneur's A to Z series, Liam Black talks to eye surgeon Dr Aravind Srinivasan and Sandra Schembri from The House of St Barnabas about the importance of cashflow and other business basics.
"This book will lift your spirits and make you laugh," says one review of Liam Black's new book. We present the second extract from The Social Entrepreneur's A to Z which focuses on essential (sometimes forgotten) business basics.
Lessons learned from a microfinance enterprise in Cambodia show that to deliver maximum social impact, social enterprises must move beyond a focus on only delivering good products.
RBS breaks social enterprise targets in the UK, a Ugandan-Dutch mobile phone social enterprise receives US$1 boost and one of the US's most prestigious Ivy League business schools opens specialised social enterprise hub.
In her latest column for Pioneers Post, accidental social entrepreneur Helen Trevaskis recalls the lessons she's learnt over "these last (many and tortuous) months" spent trying to create the perfect business plan.
